Frequently Asked Questions
Everything you need to know about your Thirty Seconds To Mars gear.
How long will it take for my order to ship?
Standard domestic orders typically process within 3-5 business days. Once shipped, delivery times vary by location, but you will receive a tracking number via email to follow your package's journey.
What is your return policy for apparel?
We accept returns and exchanges on unworn, unwashed items within 30 days of delivery. Please ensure all original tags are attached and the item is in its original packaging.
Do you offer international shipping?
Yes, we ship our merchandise worldwide. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer upon delivery.
How should I care for my printed band merchandise?
To preserve the quality of the prints, we recommend machine washing your garments inside out in cold water and tumble drying on low heat or air drying.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I find the right size for me?
A detailed size chart is available on each product page. We recommend comparing these measurements to a garment you already own to ensure the perfect fit.